Service Disclaimer
What exterior washing and cleaning can and cannot do, and how pre-existing condition is handled.
Results depend on the vehicle
Every vehicle arrives with a history. Paint condition, age, sun exposure, water quality, previous repairs and how the car is stored all affect the final result. Our service removes surface dirt and contamination. It does not change the underlying condition of the paint, glass, trim, wheels or tyres.
Pre-existing conditions may remain
Exterior washing and cleaning will not remove or repair:
- Scratches, swirl marks, scuffs and stone chips.
- Oxidation, fading, clear-coat failure or peeling.
- Stains, water spots, etching or mineral deposits that have bonded to the surface.
- Damage from previous repairs, repainting, wraps or paint protection film.
- Rust, corrosion, cracked lenses, damaged trim or kerb damage on wheels.
- Contamination that requires specialised treatment we do not advertise.
Any of these may still be visible after service, and some may become more apparent once dirt is removed. This is not a defect in our work.
We do not promise restoration
lustropro does not promise to restore a vehicle to a previous condition, to remove all defects, or to produce a particular finish. We promise to perform the service we confirmed, with reasonable care.
Tell us about known damage
Please disclose known damage, recent paintwork, wraps, paint protection film, aftermarket finishes, loose trim, failing clear coat or anything else that could be affected by washing. Disclosing it lets us adjust the method or advise you that a particular service is not appropriate. We may decline to perform a service where we believe it could cause harm.
Documentation before work begins
We record the vehicle's condition before service, including notes and photographs where appropriate. If we identify something that limits what we can safely achieve, we will tell you before work begins and give you the option to proceed or stop.
Water, surfaces and environment
We use water and cleaning products. Water may reach panel gaps, badges, mirrors, seals, wheel wells and other exterior areas. Where a vehicle has known seal, trim or electrical faults, tell us in advance. We are not responsible for water ingress through failed seals or for conditions we were not told about.
Service limitations
We currently offer exterior vehicle cleaning, interior cleaning and full vehicle detailing. Paint correction, ceramic coating, deep carpet extraction, upholstery shampooing, heavy stain removal, odour elimination, engine cleaning and scratch removal are not offered and are not included in any price.
Questions
Contact lustropro before booking if anything here is unclear: +1 (928) 398-0285 or lustroproauto@gmail.com. This disclaimer is a draft and should be reviewed by a qualified Arizona attorney before being relied upon.
Current service scope
Exterior Cleaning includes exterior body cleaning, exterior windows, wheels, tires, mirrors, door jambs, foam cannon pre-wash and hand drying with microfiber towels. Interior Cleaning includes vacuuming, wiping interior surfaces, interior windows and seat cleaning with appropriate interior products. Full Detail combines the listed exterior and interior services. Paint correction, scratch removal, ceramic coating, engine cleaning, upholstery extraction, steam cleaning, deep carpet shampooing and advanced stain restoration are not included.
Meguiar's Hybrid Ceramic Wax is a spray-on, rinse-off exterior protection product that can help create water-beading behaviour. It is not a professional ceramic coating. We do not promise perfect results or that every stain, scratch, water spot or defect can be removed.